POLICIES

good to know...

Due to the unique nature of our studio, and in keeping with the mindful nature of the yoga practice, please note our studio policies. We appreciate your thoughtfulness and are grateful for your patronage!

CANCELLATIONS:

 

Because space is very limited, should something come up, please cancel online as soon as possible, so that we may open your spot to someone else. We often have a waiting list for certain classes. Please use the online login system to cancel, rather than texting or emailing the studio/teacher. The system will allow you to cancel up to 1 hour prior to the start of class.

No-shows (those not cancelling online) will not be issued a raincheck and the class will be counted towards your monthly class attendance.

Pre-paid workshops/events require a 24 hour cancellation notice & will only be refunded if we are able to fill your spot. Cancellation outside of the 24 hour window will not be refunded, but may be issued a rain check at Soul Society Yoga's discretion.

 

Safety is our top priority & if we must cancel due to weather or other unforeseen circumstances, you will be notified as soon as possible & issued a refund or rain check.

Classes with no registrants 2 hours prior to class start time will be cancelled. Classes with 2 or less registrants will be cancelled at the discretion of the student(s) & teacher & if cancelled, student(s) will be issued a refund or raincheck.​

MEMBERSHIP:

Studio members receiving a discounted price must maintain a valid credit card on file, and agree to a 4 week cyclical auto-draft.

 

Members must commit to a 3 month minimum and cancellation of membership requires a 30 day written notice.

 

If you cannot attend a class, you may use it the following week. However, unattended classes do not carry over into the following cycle.

RUNNING LATE:

It happens. Please don't make it a habit. Out of respect for everyone's time, classes will begin promptly at the listed time and doors will be locked. Students are expected to arrive 5-15 minutes before class starts to secure their belongings, set up a spot and fill out any necessary paperwork.

 

Doors open 15 minutes prior to the start of class. If you arrive early, you may wait outside or in the common area behind the studio. Please do not try to enter the studio, as there may be private instruction taking place or instructors preparing for class.

REGISTRATION:

Drop-ins are always welcome. However, all students (even members) are encouraged to create an online account and register online for every class, as some fill quickly.

Priority will be given to those who are registered.

 

There is a $2 service fee for payment by invoice. Register in advance or bring cash to class to avoid this fee.

 

If a class is cancelled or important info needs to be relayed, you will only be notified if you're registered.

 

To make registering for classes simple, please create an account and/or download the free Wix booking app (through the Apple or Google App Store) & use invite code: WZVXBB to set up your personal mobile app, which can be used to register, reschedule, cancel and view classes for which you are signed up.

Thank you!

We value this opportunity to serve the community and are committed to offering you the best experience possible.