POLICIES

good to know...

CANCELLATIONS:

 

Because space is limited for in-person classes, should something come up, please cancel online as soon as possible, so that we may open your spot to someone else. Please use the online login system to cancel, rather than texting or emailing the studio/teacher. The system will allow you to cancel up to 2 hours prior to the start of class.

No-shows (those not cancelling online) will not be issued a refund. A raincheck may be issued at Soul Society's discretion.

Workshops/events require a 24 hour cancellation notice & will only be refunded if we are able to fill your spot. Cancellation outside of the 24 hour window will not be refunded, but may be issued a rain check at Soul Society Yoga's discretion.

 

Safety is our top priority & if we must cancel due to weather or other unforeseen circumstances, you will be notified as soon as possible & issued a refund or rain check.

Classes with no registrants 2 hours prior to class start time will be cancelled. 

RUNNING LATE:

Out of respect for everyone's time, classes will begin promptly at the listed time and doors will be locked. Students are expected to arrive/login 5-15 minutes before class starts to secure their belongings, set up a spot and fill out any necessary paperwork.

 

For in-person classes, doors open 15 minutes prior to the start of class.  Livestream classes will open 15-30 minutes prior to the start of class to allow everyone time to check in/discuss any concerns with the instructor.

REGISTRATION:

All students are encouraged to create an online account and register online for every class, as priority will be given to those who are registered.

 

There is a $2 service fee for payment by invoice, post class payment or if we must register for you. Register online, in advance to avoid this fee.

 

If a class is cancelled or important info needs to be relayed, you will only be notified if you're registered.

 

To make registering for classes simple, please create an account and/or download the free Wix booking app (through the Apple or Google App Store) & use invite code: WZVXBB to set up your personal mobile app, which can be used to register, reschedule, cancel and view classes for which you are signed up.

Thank you!

We value this opportunity to serve the community and are committed to offering you the best experience possible.